Privacy and Policy

We request you to refer to the "Privacy Policy" for in-depth information on how www.sharatilalbros.com collect, use, and disclose personally identifiable information about our customers.

About site Content

All the contents displayed on this website, including, logo, product and other designs, text, graphics, photographs, selection, ‘look and feel’, coordination, information, data, software applications, audio and video files, other files and their manner of selection and arrangement (collectively, the “Site Materials”) are the intellectual property of the company and/or its licensors / users and are protected under the copyright, patent and trademark laws of the state and other intellectual property rights and unfair competition laws.

Privacy Policy

All the payments that will be performed on www.sharatilalbros.com are completely secure. All the major debit and credit cards are accepted, including MasterCard and Visa. Additionally, bank transfers are also accepted. Confirmation regarding the item ordered, its availability and the shipping details will be confirmed before the order transaction is processed. If the order is not completed, then a notification will be provided via e-mail. So you are in safe hands.

Credit Card

All buyers approve, comprehend and ensure that all the details of the credit card, which have been provided by the buyers on the website, are accurate and correct. This also must ensure that the credit card is not being used, which is not legally owned by the buyer.

All the information provided will be kept confidential and the site authorities ensure that the information will never be shared with any 3rd party companies or groups unless required by the law or requested for by court order or any information required for fraud investigations. The company will not be liable for any credit card fraud. All liability for fraudulent credit card usage will be by the buyers themselves. www.sharatilalbros.com will not take any responsibility for any type of credit card fraud.

Sales and Promotion

a)All sales are open until the stocks last. Sale duration is the exclusive choice of www.sharatilalbros.com and the company reserves all the rights for extension or termination of sale, without any prior information.

b)Under the sale category, the items can be added/removed/altered and the prices can also be altered, which is the exclusive discretion of www.sharatilalbros.com

c)Sales items are exempted from the returns or exchanges. Additional details are provided in our exchange and returns policy.

d) For any additional queries regarding the sales, please contact customer care at care@sharatilalbros.com., which is present 24×7 for your help.

e) We have exclusive rights to add/remove/alter/amend the whole or part of the sale’s terms and conditions, at any point of time. Additionally, we also have the right to wholly or partly replace the promotion with another newly launched promotion. Prior intimation about the promotion will be given to the consumers.

Trademarks

All trademarks such as logos, and service marks (collectively termed “trademarks“) displayed on the website are the trademarks of the www.sharatilalbros.com. No private or commercial entity is permitted to make any use of these trademarks without a prior written permission of the owner of this website.

Prohibited Activities

All activities of users on this website must be in accordance with legal regulations. Following points are to be strictly followed:

  • Information/content provided by users on the website must not infringe on legal regulations or the Terms & Conditions of this website
  • Any information/ content provided by users on the website must not be unauthentic, false, misleading or either inaccurate.
  • Nothing shared here must be offensive or abusive. Use of blasphemy or child pornography is strictly prohibited.
  • Infringement of a third party’s copyright, trademark, patent, is strictly prohibited. Copying or reproducing any content of this website without prior permission, violating the terms of use, is strictly prohibited.

Guaranties

The company does make representations and guarantees regarding the items displayed on the website.

Prices

Our pricing depends on the current market value of precious metal and gems and is therefore subject to change owing to fluctuations of these in the national and international markets. All items will be charged as per the rates displayed on the day of purchase.

Limitation of liability

Under no circumstances shall the Company or any of its owner/s, team members, present or ex-employees, vendors or working agents be liable because of any direct or indirect unintentional damages, which includes, however not limited to losses of uses, loss of data, profits, arising out of in any way connected to the use of our website.

he site owner shall not be liable for any loss, damage, liability, or any types of expense arising after the original tag adhered to the product/s cut off.The site owner is responsible for any delay in either operation or transmission or failure of performances inaccuracies, interruptions, deletion of any files or emails, errors, any defects, viruses, or damages caused from reliance by users on any specific information obtained from www.sharatilalbros.com

www.sharatilalbros.com as a seller will not be liable with respect to any type of loss, and damage whether it is directly or indirectly because of decline of the authorization for any types of transaction for the account of the buyer or cardholder having surpassed the pre-set transaction limit mutually accepted by us by acquiring bank in reasonable frequency.

Applicable law and venue

All uses of this website shall be governed by the laws of the state. The parties agree that the courts located in Surat shall have complete and exclusive jurisdiction over all controversies that may arise under this agreement and agree that the venue is proper in Surat district court.

Modification and Notice

You agree that the owner of this website is free to modify any or all of these Terms and Conditions or other policies displayed on our website at any time and that posting the modified ‘Terms and Conditions’ on our website will be deemed sufficient notice of such modifications.

Termination

The owner of the site reserves all the rights, to terminate your license of using this website, without prior notice or to block your future access to the website as per the sole discretion of the owner of the website.

Severability

If anything published in the section “Terms and Conditions” are deemed illegal or null or void or not enforceable, it shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any of the remaining provisions.

By Visiting This Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please refrain from using this website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

1. Collection of Personally Identifiable Information

While using our website, we collect and store your personal information which is provided by you from time to time. This is being collected to provide you a safe, efficient, smooth and customized experience and allow us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information. It will be saved in our database and you are no longer anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assists us in providing our services. We offer certain features that are only available through the use of a "cookie".

We also use cookies to allow you to enter your password less frequently during a session with www.sharatilalbros.com Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Website. We collect information about your buying behavior. If you transact with us, we collect some additional information, such as a Name, Billing Address, Shipping Address. We do not collect User's credit/debit card number and a credit/debit card expiration date and/ or other payment instrument details.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, address) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

2. Use of Demographic / Profile Data / Your Information:

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our Website.

We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

3. Sharing of personal information

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good-faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or reorganization, amalgamation, restructuring of the business. Should such a transaction occur that another business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information?

4. Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. www.sharatilalbros.com is not responsible for the privacy practices or the content of those linked websites.

5. Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

6. Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

7. Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

8. Questions

Please contact us regarding any questions regarding this statement.

Questions & Contact Information

For any question or query you are requested to contact Customer Service at +91 9825108677 or send an email to care@sharatilalbros.com. We shall try to address all your concerns as early as possible.